Shipping Policy

 

At FENDZ, we believe fast, safe, and transparent shipping is part of great service. This Shipping Policy explains how we process, ship, and handle orders so you always know what to expect.

Business Information

Business Name: FENDZ
Address: 202 N College St, St Francis, KS 67756, United States
Phone: +1 (785) 332-2928
Email: support@fendz.shop
Website: https://fendz.shop

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order is confirmed, it is prepared, quality-checked, and packed carefully before shipment.

You will receive a confirmation email once your order has been shipped.

Shipping Time

After processing, delivery usually takes 2–5 business days, depending on your location and the carrier.

  • Processing Time: 1–2 business days

  • Shipping Time: 2–5 business days

  • Total Estimated Delivery Time: 3–7 business days

Please note: Delivery times may vary slightly due to weather conditions, carrier delays, or peak seasons.

Shipping Cost

✅ Free Shipping on all orders
There are no hidden shipping charges — the price you see at checkout is the final price.

Shipping Carriers

We ship orders using reliable and trusted shipping partners to ensure safe and timely delivery. Carrier selection may vary based on destination and package size.

Tracking information will be provided once the order is shipped.

Damaged or Lost Items

We take packaging seriously, but if something goes wrong:

If Your Order Arrives Damaged:

  • Contact us within 48 hours of delivery

  • Email us at support@fendz.shop

  • Include clear photos of:

    • The damaged item

    • The packaging

After verification, we will arrange a replacement or refund based on the situation.

If Your Order Is Lost:

If your package has not arrived within the estimated delivery time, please contact us. We will investigate with the carrier and provide a solution as quickly as possible.

Incorrect Address

Please make sure your shipping address is correct at checkout.
FENDZ is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Questions or Support

If you have any questions about shipping, feel free to reach out:

📧 support@fendz.shop
📞 +1 (785) 332-2928

We’re always happy to help.