{"id":206,"date":"2026-01-26T20:21:55","date_gmt":"2026-01-26T20:21:55","guid":{"rendered":"https:\/\/fendz.shop\/?page_id=206"},"modified":"2026-01-26T20:22:06","modified_gmt":"2026-01-26T20:22:06","slug":"privacy-policy-4","status":"publish","type":"page","link":"https:\/\/fendz.shop\/?page_id=206","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1700306045\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1919482463\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1919482463 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1160564151\">\n\n\n\t<div id=\"col-1153029442\" class=\"col medium-4 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3433155310\" class=\"text\">\n\t\t\n\n<h2 data-start=\"209\" data-end=\"242\">Return &amp; Refund Policy<\/h2>\n\t\t\n<style>\n#text-3433155310 {\n  font-size: 1.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2139066676\" class=\"col medium-8 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 data-start=\"209\" data-end=\"242\">\u00a0<\/h2>\n<p data-start=\"244\" data-end=\"433\">At <strong data-start=\"247\" data-end=\"256\">FENDZ<\/strong>, customer satisfaction is our priority. If you\u2019re not fully satisfied with your purchase, we offer a <strong data-start=\"358\" data-end=\"393\">30-day return and refund policy<\/strong> to ensure a smooth and fair experience.<\/p>\n<hr data-start=\"435\" data-end=\"438\" \/>\n<h2 data-start=\"440\" data-end=\"471\">Return Eligibility (30 Days)<\/h2>\n<p data-start=\"472\" data-end=\"576\">You may request a return within <strong data-start=\"504\" data-end=\"515\">30 days<\/strong> of receiving your order if the following conditions are met:<\/p>\n<ul data-start=\"578\" data-end=\"798\">\n<li data-start=\"578\" data-end=\"629\">\n<p data-start=\"580\" data-end=\"629\">The item must be <strong data-start=\"597\" data-end=\"629\">unused, unworn, and unwashed<\/strong><\/p>\n<\/li>\n<li data-start=\"630\" data-end=\"678\">\n<p data-start=\"632\" data-end=\"678\">The item must be in its <strong data-start=\"656\" data-end=\"678\">original condition<\/strong><\/p>\n<\/li>\n<li data-start=\"679\" data-end=\"740\">\n<p data-start=\"681\" data-end=\"740\">All <strong data-start=\"685\" data-end=\"725\">tags, labels, and original packaging<\/strong> must be intact<\/p>\n<\/li>\n<li data-start=\"741\" data-end=\"798\">\n<p data-start=\"743\" data-end=\"798\">Proof of purchase (order number or receipt) is required<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"800\" data-end=\"871\">Items that do not meet these conditions may not be eligible for return.<\/p>\n<hr data-start=\"873\" data-end=\"876\" \/>\n<h2 data-start=\"878\" data-end=\"901\">Non-Returnable Items<\/h2>\n<p data-start=\"902\" data-end=\"973\">For hygiene and safety reasons, the following items cannot be returned:<\/p>\n<ul data-start=\"975\" data-end=\"1105\">\n<li data-start=\"975\" data-end=\"1007\">\n<p data-start=\"977\" data-end=\"1007\">Items marked as <strong data-start=\"993\" data-end=\"1007\">final sale<\/strong><\/p>\n<\/li>\n<li data-start=\"1008\" data-end=\"1058\">\n<p data-start=\"1010\" data-end=\"1058\">Items damaged due to misuse or improper handling<\/p>\n<\/li>\n<li data-start=\"1059\" data-end=\"1105\">\n<p data-start=\"1061\" data-end=\"1105\">Items returned after <strong data-start=\"1082\" data-end=\"1093\">30 days<\/strong> of delivery<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1107\" data-end=\"1110\" \/>\n<h2 data-start=\"1112\" data-end=\"1138\">How to Request a Return<\/h2>\n<p data-start=\"1139\" data-end=\"1184\">To start a return, please follow these steps:<\/p>\n<ol data-start=\"1186\" data-end=\"1387\">\n<li data-start=\"1186\" data-end=\"1254\">\n<p data-start=\"1189\" data-end=\"1254\">Contact us at <strong data-start=\"1203\" data-end=\"1225\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1205\" data-end=\"1223\">support@fendz.shop<\/a><\/strong> within 30 days of delivery<\/p>\n<\/li>\n<li data-start=\"1255\" data-end=\"1311\">\n<p data-start=\"1258\" data-end=\"1311\">Provide your <strong data-start=\"1271\" data-end=\"1287\">order number<\/strong> and reason for return<\/p>\n<\/li>\n<li data-start=\"1312\" data-end=\"1387\">\n<p data-start=\"1315\" data-end=\"1387\">Our support team will review your request and send return instructions<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"1389\" data-end=\"1481\">Please do not send items back without approval, as unauthorized returns may not be accepted.<\/p>\n<hr data-start=\"1483\" data-end=\"1486\" \/>\n<h2 data-start=\"1488\" data-end=\"1506\">Return Shipping<\/h2>\n<ul data-start=\"1507\" data-end=\"1692\">\n<li data-start=\"1507\" data-end=\"1616\">\n<p data-start=\"1509\" data-end=\"1616\">Customers are responsible for return shipping costs unless the item is <strong data-start=\"1580\" data-end=\"1616\">damaged, defective, or incorrect<\/strong><\/p>\n<\/li>\n<li data-start=\"1617\" data-end=\"1692\">\n<p data-start=\"1619\" data-end=\"1692\">We recommend using a <strong data-start=\"1640\" data-end=\"1670\">trackable shipping service<\/strong> to ensure safe return<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1694\" data-end=\"1697\" \/>\n<h2 data-start=\"1699\" data-end=\"1728\">Damaged or Incorrect Items<\/h2>\n<p data-start=\"1729\" data-end=\"1784\">If you receive a <strong data-start=\"1746\" data-end=\"1783\">damaged, defective, or wrong item<\/strong>:<\/p>\n<ul data-start=\"1786\" data-end=\"1910\">\n<li data-start=\"1786\" data-end=\"1830\">\n<p data-start=\"1788\" data-end=\"1830\">Contact us within <strong data-start=\"1806\" data-end=\"1818\">48 hours<\/strong> of delivery<\/p>\n<\/li>\n<li data-start=\"1831\" data-end=\"1861\">\n<p data-start=\"1833\" data-end=\"1861\">Email <strong data-start=\"1839\" data-end=\"1861\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1841\" data-end=\"1859\">support@fendz.shop<\/a><\/strong><\/p>\n<\/li>\n<li data-start=\"1862\" data-end=\"1910\">\n<p data-start=\"1864\" data-end=\"1910\">Include clear photos of the item and packaging<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1912\" data-end=\"1998\">After verification, we will arrange a <strong data-start=\"1950\" data-end=\"1980\">replacement or full refund<\/strong> at no extra cost.<\/p>\n<hr data-start=\"2000\" data-end=\"2003\" \/>\n<h2 data-start=\"2005\" data-end=\"2022\">Refund Process<\/h2>\n<p data-start=\"2023\" data-end=\"2069\">Once we receive and inspect the returned item:<\/p>\n<ul data-start=\"2071\" data-end=\"2266\">\n<li data-start=\"2071\" data-end=\"2136\">\n<p data-start=\"2073\" data-end=\"2136\">Approved refunds will be processed within <strong data-start=\"2115\" data-end=\"2136\">5\u20137 business days<\/strong><\/p>\n<\/li>\n<li data-start=\"2137\" data-end=\"2196\">\n<p data-start=\"2139\" data-end=\"2196\">Refunds will be issued to the <strong data-start=\"2169\" data-end=\"2196\">original payment method<\/strong><\/p>\n<\/li>\n<li data-start=\"2197\" data-end=\"2266\">\n<p data-start=\"2199\" data-end=\"2266\">Processing time may vary depending on your bank or payment provider<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2268\" data-end=\"2271\" \/>\n<h2 data-start=\"2273\" data-end=\"2294\">Order Cancellation<\/h2>\n<p data-start=\"2295\" data-end=\"2444\">Orders can only be canceled <strong data-start=\"2323\" data-end=\"2342\">before shipment<\/strong>.<br data-start=\"2343\" data-end=\"2346\" \/>If your order has already been shipped, you will need to follow the return process after delivery.<\/p>\n<hr data-start=\"2446\" data-end=\"2449\" \/>\n<h2 data-start=\"2451\" data-end=\"2473\">Contact Information<\/h2>\n<p data-start=\"2474\" data-end=\"2533\">For any questions regarding returns or refunds, contact us:<\/p>\n<p data-start=\"2535\" data-end=\"2736\"><strong data-start=\"2535\" data-end=\"2553\">Business Name:<\/strong> FENDZ<br data-start=\"2559\" data-end=\"2562\" \/><strong data-start=\"2562\" data-end=\"2574\">Address:<\/strong> 202 N College St, St Francis, KS 67756, United States<br data-start=\"2628\" data-end=\"2631\" \/>\ud83d\udce7 <strong data-start=\"2634\" data-end=\"2644\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2645\" data-end=\"2663\">support@fendz.shop<\/a><br data-start=\"2663\" data-end=\"2666\" \/>\ud83d\udcde <strong data-start=\"2669\" data-end=\"2679\">Phone:<\/strong> +1 (785) 332-2928<br data-start=\"2697\" data-end=\"2700\" \/>\ud83c\udf10 <strong data-start=\"2703\" data-end=\"2715\">Website:<\/strong> <a class=\"decorated-link\" href=\"https:\/\/fendz.shop\" target=\"_new\" rel=\"noopener\" data-start=\"2716\" data-end=\"2734\">https:\/\/fendz.shop<\/a><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1700306045 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-206","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fendz.shop\/index.php?rest_route=\/wp\/v2\/pages\/206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fendz.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fendz.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fendz.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fendz.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=206"}],"version-history":[{"count":2,"href":"https:\/\/fendz.shop\/index.php?rest_route=\/wp\/v2\/pages\/206\/revisions"}],"predecessor-version":[{"id":214,"href":"https:\/\/fendz.shop\/index.php?rest_route=\/wp\/v2\/pages\/206\/revisions\/214"}],"wp:attachment":[{"href":"https:\/\/fendz.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}